Return Policy

Due to our product being a food item, all sales are final and non refundable.

We encourage customers to taste and work with KAKAO intimately before ordering a bulk bag.

Please note that we source our cacao from wild farms and the taste may change from time to time. Please allow for a small adjustment period, especially if you’ve been working with other types of cacao recently. The taste and aroma of cacao changes drastically across the board depending on the type of bean and harvesting methods used.

KAKAO is committed to sourcing directly from small wild farms and honoring the origins of this sacred gift from Mother Earth.

Thank you for your support of KAKAO and the joint mission of restoring heart-openness in the world.